Atrium Health Mercy

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Mercy Detox

Substance Use Treatment · Private non-profit organization

What the SAMHSA Record Shows About Atrium Health Mercy

Atrium Health Mercy is a substance use treatment operated by a private non-profit organization entity in Charlotte, North Carolina. The facility's N-SUMHSS record lists 3 primary care modalities (residential, detox, telehealth), which shapes both how treatment is delivered and how intake is scheduled. Medication-Assisted Treatment (MAT) is reported as available, meaning FDA-approved medications such as methadone, buprenorphine, or naltrexone may be combined with counseling for opioid or alcohol use disorder. The full postal address on file is 2001 Vail Avenue, Charlotte, NC 28207.

On the services side, the facility self-reports 9 distinct service lines, 3 substance or condition categories treated, 9 clinical treatment approaches, and serves 2 specific population groups with 1 language of care. Those counts give a rough signal of programmatic breadth — a higher number of approaches and populations usually indicates more structured clinical programming rather than a single-modality operation. Payment-wise, the record confirms Medicaid, Medicare, private insurance, plus 5 specific payment methods enumerated in the survey.

Use this page as a starting screen, not a final decision. SAMHSA fields are self-reported by the facility and refreshed on a rolling basis, so wait times, bed availability, current insurance contracts, and staff credentials are best confirmed on a direct intake call to (704) 304-5248. This page is a factual directory summary, not medical advice, clinical endorsement, or a guarantee of admission. For any acute crisis or active substance-use emergency, call the SAMHSA National Helpline at 1-800-662-4357 or the 988 Suicide & Crisis Lifeline before visiting any facility.

Service Profile: Atrium Health Mercy 9 services 9 treatment approaches 5 payment options SAMHSA N-SUMHSS self-reported data

Services Offered

9

Self-reported on N-SUMHSS

Treatment Approaches

9

3 substance categories

Populations Served

2

1 language of care

Care-modality coverage (5 modalities tracked)

Reports: residential, detox, telehealth.

Payment-channel breadth (5 standard channels)

Accepts: Medicaid, Medicare, private insurance.

Contact Information

Address

2001 Vail Avenue, Charlotte, NC 28207

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Eligibility & Services Snapshot

Self-reported in Atrium Health Mercy's SAMHSA N-SUMHSS record. Always confirm specifics with the facility before relying on any single field.

SAMHSA-reported services, payment options, and program features for Atrium Health Mercy.
Category Item Reported
Care Modality Medication-Assisted Treatment (MAT) Yes
Care Modality Medically Supervised Detox Yes
Care Modality Outpatient Programs
Care Modality Residential Treatment Yes
Care Modality Telehealth Available Yes
Payment Medicaid Yes
Payment Medicare Yes
Payment Private Insurance Yes
Payment Sliding-Fee Scale
Payment Payment Assistance

Services Offered

12-step facilitationCognitive behavioral therapyDetoxificationHospital inpatientMedication-assisted treatment (MAT)Motivational interviewingSubstance use treatmentSuicide prevention servicesTelehealth

Conditions Treated

AlcoholGeneral substance use disordersOpioids

Treatment Approaches

12-step facilitationBrief interventionCognitive behavioral therapyContingency management/motivational incentivesMatrix ModelMotivational interviewingRelapse preventionSubstance use disorder counselingTelemedicine/telehealth therapy

Populations Served

AdultsYoung adults

Languages

Sign language services for the deaf and hard of hearing

Key Features

Medication-Assisted Treatment (MAT)
Detox Services
Outpatient Programs
Residential Treatment
Telehealth Available

Payment & Insurance

Medicaid
Medicare
Private Insurance
Sliding Fee Scale
Payment Assistance

Accepted Payment Methods

  • • Cash or self-payment
  • • Federal military insurance (e.g., TRICARE)
  • • Medicaid
  • • Medicare
  • • Private health insurance

Frequently Asked Questions

What type of facility is Atrium Health Mercy?
Atrium Health Mercy is a Substance Use Treatment facility operated by Private non-profit organization in Charlotte, North Carolina. They offer residential treatment programs.
Does Atrium Health Mercy offer Medication-Assisted Treatment (MAT)?
Yes, Atrium Health Mercy offers MAT (Medication-Assisted Treatment), which uses FDA-approved medications combined with counseling and behavioral therapies to treat substance use disorders.
What payment and insurance does Atrium Health Mercy accept?
Atrium Health Mercy accepts: Medicaid, Medicare, private insurance. Additional accepted payment methods include Cash or self-payment, Federal military insurance (e.g., TRICARE), Medicaid. Always verify coverage with both your insurer and the facility before starting treatment.
What services does Atrium Health Mercy provide?
Atrium Health Mercy offers 9 services including 12-step facilitation, Cognitive behavioral therapy, Detoxification, and 6 more. Services are self-reported to SAMHSA and may change. Contact the facility to confirm current availability.
Does Atrium Health Mercy offer detox services?
Yes, Atrium Health Mercy provides detoxification services. Medical detox helps manage withdrawal symptoms under professional supervision. Contact them to discuss your specific needs and verify availability.
Is telehealth available at Atrium Health Mercy?
Yes, Atrium Health Mercy offers telehealth services, allowing you to receive treatment remotely. This can include virtual counseling sessions, medication management, and ongoing support.
How do I get started with treatment at Atrium Health Mercy?
Contact Atrium Health Mercy directly at (704) 304-5248. Ask about intake procedures, wait times, what to bring, and insurance verification. For residential programs, ask about bed availability and length-of-stay expectations. For immediate help, call SAMHSA at 1-800-662-4357.

Data Sources & Methodology

Facility data sourced from SAMHSA's National Substance Use and Mental Health Services Survey (N-SUMHSS) and FindTreatment.gov locator. Services, payment methods, and treatment approaches are self-reported by facilities. Data is updated periodically and may not reflect current availability.

Disclaimer: This information comes from SAMHSA's National Substance Use and Mental Health Services Survey (N-SUMHSS). Services, availability, and contact details may change. Always call the facility directly to verify current information before visiting. This is not medical advice.

Related

Data sourced from SAMHSA N-SUMHSS and FindTreatment.gov. See our methodology for details. Retrieved and formatted by PlainRecovery Editorial