Substance Use Treatment · Charlotte, NC

Atrium Health Mercy

Substance Use Treatment in Charlotte, North Carolina, operated by Private non-profit organization. Service and payment details below come directly from the SAMHSA treatment-facility record.

4
Care types listed
Yes
MAT
Yes
Medicaid
Yes
Telehealth

According to SAMHSA's National Survey of Substance Use and Mental Health Services, Atrium Health Mercy - Mercy Detox is a substance use treatment in Charlotte, North Carolina, operated by Private non-profit organization. The record documents 3 of 5 tracked care modalities and 3 of 5 payment channels, including Medication-Assisted Treatment and Medicaid coverage. Self-reported completeness ranks in the 45th percentile among North Carolina facilities.

Also known as Mercy Detox

The verdict

Atrium Health Mercy - Mercy Detox pairs broad, multi-modality care with broad payment access.

45th pctl.
record completeness in North Carolina
3/5
care modalities on file
3/5
payment channels confirmed
3
population + language groups served

What the SAMHSA Record Shows About Atrium Health Mercy

Atrium Health Mercy is a substance use treatment operated by Private non-profit organization in Charlotte, North Carolina. The facility's N-SUMHSS record lists 3 primary care modalities (residential, detox, telehealth), which shapes both how treatment is delivered and how intake is scheduled. Medication-Assisted Treatment (MAT) is reported as available, meaning FDA-approved medications such as methadone, buprenorphine, or naltrexone may be combined with counseling for opioid or alcohol use disorder. The full postal address on file is 2001 Vail Avenue, Charlotte, NC 28207.

On the services side, the facility self-reports 9 distinct service lines (12-step facilitation, Cognitive behavioral therapy, Detoxification, Hospital inpatient, Medication-assisted treatment (MAT), Motivational interviewing, Substance use treatment, Suicide prevention services, Telehealth), 3 substance or condition categories treated (Alcohol, General substance use disorders, Opioids), and 9 clinical treatment approaches (12-step facilitation, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Matrix Model, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy). It serves 2 specific population groups (Adults, Young adults) with 1 language of care (Sign language services for the deaf and hard of hearing). Those figures give a rough signal of programmatic breadth, a higher number of approaches and populations usually indicates more structured clinical programming rather than a single-modality operation. Payment-wise, the record confirms Medicaid, Medicare, private insurance, plus 5 specific payment methods enumerated in the survey (Cash or self-payment, Federal military insurance (e.g., TRICARE), Medicaid, Medicare, Private health insurance).

Atrium Health Mercy reports 30 attributes across services, populations, payment, and language, in line with the North Carolina statewide median of 31 (521 facilities listed).

Use this page as a starting screen, not a final decision. SAMHSA fields are self-reported by the facility and refreshed on a rolling basis, so wait times, bed availability, current insurance contracts, and staff credentials are best confirmed on a direct intake call to (704) 304-5248. This page is a factual directory summary, not medical advice, clinical endorsement, or a guarantee of admission. For any acute crisis or active substance-use emergency, call the SAMHSA National Helpline at 1-800-662-4357 or the 988 Suicide & Crisis Lifeline before visiting any facility.

Service profile: Atrium Health Mercy

How broad this facility's reported program is, by SAMHSA service line.

Service lines
Service lines
9 reported (45% of the typical 20 max)
9
Treatment approaches
Treatment approaches
9 reported (60% of the typical 15 max)
9
Conditions treated
Conditions treated
3 reported (20% of the typical 15 max)
3
Payment options
Payment options
5 reported (42% of the typical 12 max)
5

Counts are self-reported to SAMHSA N-SUMHSS; bar widths are relative to a typical maximum, not a national cap.

How complete is this record, statewide?

Every SAMHSA-listed North Carolina facility is plotted below by its own reported-attribute count. Atrium Health Mercy's bucket is highlighted, so you can see exactly where this specific record falls against the full state distribution, not just the single median figure above.

30 reported attributes

Self-reported completeness, all North Carolina SAMHSA facilities

30 45th pctl. higher than 45% of 521 North Carolina facilities

This facility 5 65 every SAMHSA-listed facility in North Carolina, bucketed by value

Each bar is a band; taller bars hold more North Carolina facilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source SAMHSA National Survey of Substance Use and Mental Health Services (N-SUMHSS) · 2026

Substance Use Treatment's Medicaid acceptance rate

Of North Carolina's 418 substance use treatment facilities, 80% accept Medicaid, below the North Carolina statewide average of 81% (all facility types). Atrium Health Mercy itself is one of them.

Substance Use Treatment facilities in North Carolina, Medicaid acceptance rate

0%100%North Carolina avg81%80%
Substance Use Treatment facilities in North Carolina, Medicaid acceptance rate

Services Offered

9

Self-reported on N-SUMHSS

Treatment Approaches

9

3 substance categories

Populations Served

2

1 language of care

Care-modality coverage (5 modalities tracked)

Reports: residential, detox, telehealth.

Payment-channel breadth (5 standard channels)

Accepts: Medicaid, Medicare, private insurance.

Contact Information

Address

2001 Vail Avenue, Charlotte, NC 28207

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Eligibility & Services Snapshot

Self-reported in Atrium Health Mercy's SAMHSA N-SUMHSS record. Always confirm specifics with the facility before relying on any single field.

SAMHSA-reported services, payment options, and program features for Atrium Health Mercy.
Category Item Reported
Care Modality Medication-Assisted Treatment (MAT) Yes
Care Modality Medically Supervised Detox Yes
Care Modality Outpatient Programs -
Care Modality Residential Treatment Yes
Care Modality Telehealth Available Yes
Payment Medicaid Yes
Payment Medicare Yes
Payment Private Insurance Yes
Payment Sliding-Fee Scale -
Payment Payment Assistance -

Services Offered

12-step facilitationCognitive behavioral therapyDetoxificationHospital inpatientMedication-assisted treatment (MAT)Motivational interviewingSubstance use treatmentSuicide prevention servicesTelehealth

Conditions Treated

AlcoholGeneral substance use disordersOpioids

Treatment Approaches

12-step facilitationBrief interventionCognitive behavioral therapyContingency management/motivational incentivesMatrix ModelMotivational interviewingRelapse preventionSubstance use disorder counselingTelemedicine/telehealth therapy

Populations Served

AdultsYoung adults

Languages

Sign language services for the deaf and hard of hearing

Key Features

Medication-Assisted Treatment (MAT)
Detox Services
Outpatient Programs
Residential Treatment
Telehealth Available

Payment & Insurance

Medicaid
Medicare
Private Insurance
Sliding Fee Scale
Payment Assistance

Accepted Payment Methods

  • • Cash or self-payment
  • • Federal military insurance (e.g., TRICARE)
  • • Medicaid
  • • Medicare
  • • Private health insurance

Frequently Asked Questions

What type of facility is Atrium Health Mercy?
Atrium Health Mercy is a Substance Use Treatment facility operated by Private non-profit organization in Charlotte, North Carolina. Its SAMHSA record documents broad, multi-modality care.
Does Atrium Health Mercy offer Medication-Assisted Treatment (MAT)?
Yes, Atrium Health Mercy offers MAT (Medication-Assisted Treatment), which uses FDA-approved medications combined with counseling and behavioral therapies to treat substance use disorders.
What payment and insurance does Atrium Health Mercy accept?
Atrium Health Mercy accepts: Medicaid, Medicare, private insurance, broad payment access. Additional accepted payment methods include Cash or self-payment, Federal military insurance (e.g., TRICARE), Medicaid.
What services does Atrium Health Mercy provide?
Atrium Health Mercy offers 9 services including 12-step facilitation, Cognitive behavioral therapy, Detoxification, and 6 more. Services are self-reported to SAMHSA and may change. Contact the facility to confirm current availability.
What population groups does Atrium Health Mercy serve?
Atrium Health Mercy's SAMHSA record lists 2 specific population groups: Adults, Young adults. If your specific population isn't listed, call the facility directly, since intake staff can often accommodate needs the survey form doesn't capture.
What languages are supported at Atrium Health Mercy?
Atrium Health Mercy reports care available in 1 language: Sign language services for the deaf and hard of hearing. Language support can change with staffing, so confirm your specific language need when you call.
Does Atrium Health Mercy offer detox services?
Yes, Atrium Health Mercy provides detoxification services. Medical detox helps manage withdrawal symptoms under professional supervision. Contact them to discuss your specific needs and verify availability.
Is telehealth available at Atrium Health Mercy?
Yes, Atrium Health Mercy offers telehealth services, allowing you to receive treatment remotely. This can include virtual counseling sessions, medication management, and ongoing support.
How do I get started with treatment at Atrium Health Mercy?
Contact Atrium Health Mercy directly at (704) 304-5248. Ask about intake procedures, wait times, what to bring, and insurance verification. For residential programs, ask about bed availability and length-of-stay expectations. For immediate help, call SAMHSA at 1-800-662-4357.

Every figure on PlainRecovery is rendered directly from SAMHSA's published N-SUMHSS facility data, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these facility listings, or report a data error. Data current as of 2024 N-SUMHSS release.