Substance Use Treatment · Knoxville, TN

Helen Ross McNabb Center

Substance Use Treatment in Knoxville, Tennessee, operated by Private non-profit organization. Service and payment details below come directly from the SAMHSA treatment-facility record.

4
Care types listed
Yes
MAT
Yes
Medicaid
Yes
Telehealth

According to SAMHSA's National Survey of Substance Use and Mental Health Services, Helen Ross McNabb Center - CenterPointe is a substance use treatment in Knoxville, Tennessee, operated by Private non-profit organization. The record documents 3 of 5 tracked care modalities and 3 of 5 payment channels, including Medication-Assisted Treatment and Medicaid coverage. Self-reported completeness ranks in the 77th percentile among Tennessee facilities.

Also known as CenterPointe

The verdict

Helen Ross McNabb Center - CenterPointe pairs broad, multi-modality care with broad payment access.

77th pctl.
record completeness in Tennessee
3/5
care modalities on file
3/5
payment channels confirmed
8
population + language groups served

What the SAMHSA Record Shows About Helen Ross McNabb Center

Helen Ross McNabb Center is a substance use treatment operated by Private non-profit organization in Knoxville, Tennessee. The facility's N-SUMHSS record lists 3 primary care modalities (residential, detox, telehealth), which shapes both how treatment is delivered and how intake is scheduled. Medication-Assisted Treatment (MAT) is reported as available, meaning FDA-approved medications such as methadone, buprenorphine, or naltrexone may be combined with counseling for opioid or alcohol use disorder. The full postal address on file is 5310 Ball Camp Pike, Knoxville, TN 37921.

On the services side, the facility self-reports 11 distinct service lines (Co-occurring disorder treatment, Cognitive behavioral therapy, Detoxification, Medication-assisted treatment (MAT), Mental health services, Motivational interviewing, Residential, Substance use treatment, Suicide prevention services, Telehealth, Trauma-informed care), 3 substance or condition categories treated (Alcohol, General substance use disorders, Opioids), and 7 clinical treatment approaches (Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling). It serves 7 specific population groups (Adults, Men, Persons who have experienced sexual abuse, Persons who have experienced trauma, Persons with co-occurring disorders, Women, Young adults) with 1 language of care (Sign language services for the deaf and hard of hearing). Those figures give a rough signal of programmatic breadth, a higher number of approaches and populations usually indicates more structured clinical programming rather than a single-modality operation. Payment-wise, the record confirms Medicaid, Medicare, private insurance, plus 8 specific payment methods enumerated in the survey (Cash or self-payment, Federal military insurance (e.g., TRICARE), Federal, or any government funding for substance use treatment programs, Medicaid, Medicare, Private health insurance, SAMHSA funding/block grants, State-financed health insurance plan other than Medicaid).

Helen Ross McNabb Center reports 38 attributes across services, populations, payment, and language, in line with the Tennessee statewide median of 32 (412 facilities listed).

Use this page as a starting screen, not a final decision. SAMHSA fields are self-reported by the facility and refreshed on a rolling basis, so wait times, bed availability, current insurance contracts, and staff credentials are best confirmed on a direct intake call to (800) 255-97110. This page is a factual directory summary, not medical advice, clinical endorsement, or a guarantee of admission. For any acute crisis or active substance-use emergency, call the SAMHSA National Helpline at 1-800-662-4357 or the 988 Suicide & Crisis Lifeline before visiting any facility.

Service profile: Helen Ross McNabb Center

How broad this facility's reported program is, by SAMHSA service line.

Service lines
Service lines
11 reported (55% of the typical 20 max)
11
Treatment approaches
Treatment approaches
7 reported (47% of the typical 15 max)
7
Conditions treated
Conditions treated
3 reported (20% of the typical 15 max)
3
Payment options
Payment options
8 reported (67% of the typical 12 max)
8

Counts are self-reported to SAMHSA N-SUMHSS; bar widths are relative to a typical maximum, not a national cap.

How complete is this record, statewide?

Every SAMHSA-listed Tennessee facility is plotted below by its own reported-attribute count. Helen Ross McNabb Center's bucket is highlighted, so you can see exactly where this specific record falls against the full state distribution, not just the single median figure above.

38 reported attributes

Self-reported completeness, all Tennessee SAMHSA facilities

38 77th pctl. higher than 77% of 412 Tennessee facilities

This facility 10 70 every SAMHSA-listed facility in Tennessee, bucketed by value

Each bar is a band; taller bars hold more Tennessee facilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source SAMHSA National Survey of Substance Use and Mental Health Services (N-SUMHSS) · 2026

Substance Use Treatment's Medicaid acceptance rate

Of Tennessee's 311 substance use treatment facilities, 77% accept Medicaid, at or above the Tennessee statewide average of 77% (all facility types). Helen Ross McNabb Center itself is one of them.

Substance Use Treatment facilities in Tennessee, Medicaid acceptance rate

0%100%Tennessee avg77%77%
Substance Use Treatment facilities in Tennessee, Medicaid acceptance rate

Services Offered

11

Self-reported on N-SUMHSS

Treatment Approaches

7

3 substance categories

Populations Served

7

1 language of care

Care-modality coverage (5 modalities tracked)

Reports: residential, detox, telehealth.

Payment-channel breadth (5 standard channels)

Accepts: Medicaid, Medicare, private insurance.

Contact Information

Address

5310 Ball Camp Pike, Knoxville, TN 37921

Intake Phone

(800) 255-97110
Call Now

Eligibility & Services Snapshot

Self-reported in Helen Ross McNabb Center's SAMHSA N-SUMHSS record. Always confirm specifics with the facility before relying on any single field.

SAMHSA-reported services, payment options, and program features for Helen Ross McNabb Center.
Category Item Reported
Care Modality Medication-Assisted Treatment (MAT) Yes
Care Modality Medically Supervised Detox Yes
Care Modality Outpatient Programs -
Care Modality Residential Treatment Yes
Care Modality Telehealth Available Yes
Payment Medicaid Yes
Payment Medicare Yes
Payment Private Insurance Yes
Payment Sliding-Fee Scale -
Payment Payment Assistance -

Services Offered

Co-occurring disorder treatmentCognitive behavioral therapyDetoxificationMedication-assisted treatment (MAT)Mental health servicesMotivational interviewingResidentialSubstance use treatmentSuicide prevention servicesTelehealthTrauma-informed care

Conditions Treated

AlcoholGeneral substance use disordersOpioids

Treatment Approaches

Brief interventionCognitive behavioral therapyMotivational interviewingRelapse preventionSubstance use disorder counselingTelemedicine/telehealth therapyTrauma-related counseling

Populations Served

AdultsMenPersons who have experienced sexual abusePersons who have experienced traumaPersons with co-occurring disordersWomenYoung adults

Languages

Sign language services for the deaf and hard of hearing

Key Features

Medication-Assisted Treatment (MAT)
Detox Services
Outpatient Programs
Residential Treatment
Telehealth Available

Payment & Insurance

Medicaid
Medicare
Private Insurance
Sliding Fee Scale
Payment Assistance

Accepted Payment Methods

  • • Cash or self-payment
  • • Federal military insurance (e.g., TRICARE)
  • • Federal, or any government funding for substance use treatment programs
  • • Medicaid
  • • Medicare
  • • Private health insurance
  • • SAMHSA funding/block grants
  • • State-financed health insurance plan other than Medicaid

Frequently Asked Questions

What type of facility is Helen Ross McNabb Center?
Helen Ross McNabb Center is a Substance Use Treatment facility operated by Private non-profit organization in Knoxville, Tennessee. Its SAMHSA record documents broad, multi-modality care.
Does Helen Ross McNabb Center offer Medication-Assisted Treatment (MAT)?
Yes, Helen Ross McNabb Center offers MAT (Medication-Assisted Treatment), which uses FDA-approved medications combined with counseling and behavioral therapies to treat substance use disorders.
What payment and insurance does Helen Ross McNabb Center accept?
Helen Ross McNabb Center accepts: Medicaid, Medicare, private insurance, broad payment access. Additional accepted payment methods include Cash or self-payment, Federal military insurance (e.g., TRICARE), Federal, or any government funding for substance use treatment programs.
What services does Helen Ross McNabb Center provide?
Helen Ross McNabb Center offers 11 services including Co-occurring disorder treatment, Cognitive behavioral therapy, Detoxification, and 8 more. Services are self-reported to SAMHSA and may change. Contact the facility to confirm current availability.
What population groups does Helen Ross McNabb Center serve?
Helen Ross McNabb Center's SAMHSA record lists 7 specific population groups: Adults, Men, Persons who have experienced sexual abuse, Persons who have experienced trauma, Persons with co-occurring disorders, Women, and 1 more. If your specific population isn't listed, call the facility directly, since intake staff can often accommodate needs the survey form doesn't capture.
What languages are supported at Helen Ross McNabb Center?
Helen Ross McNabb Center reports care available in 1 language: Sign language services for the deaf and hard of hearing. Language support can change with staffing, so confirm your specific language need when you call.
Does Helen Ross McNabb Center offer detox services?
Yes, Helen Ross McNabb Center provides detoxification services. Medical detox helps manage withdrawal symptoms under professional supervision. Contact them to discuss your specific needs and verify availability.
Is telehealth available at Helen Ross McNabb Center?
Yes, Helen Ross McNabb Center offers telehealth services, allowing you to receive treatment remotely. This can include virtual counseling sessions, medication management, and ongoing support.
How do I get started with treatment at Helen Ross McNabb Center?
Contact Helen Ross McNabb Center directly at their intake line: (800) 255-97110. Ask about intake procedures, wait times, what to bring, and insurance verification. For residential programs, ask about bed availability and length-of-stay expectations. For immediate help, call SAMHSA at 1-800-662-4357.

Every figure on PlainRecovery is rendered directly from SAMHSA's published N-SUMHSS facility data, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these facility listings, or report a data error. Data current as of 2024 N-SUMHSS release.