Substance Use & Mental Health · Hilo, HI

Hilo Medical Center

Substance Use & Mental Health in Hilo, Hawaii, operated by State government. Service and payment details below come directly from the SAMHSA treatment-facility record.

1
Care types listed
No
MAT
Yes
Medicaid
No
Telehealth

According to SAMHSA's National Survey of Substance Use and Mental Health Services, Hilo Medical Center - Hale Hoola Behavioral Health is a substance use & mental health in Hilo, Hawaii, operated by State government. The record documents 1 of 5 tracked care modalities and 3 of 5 payment channels, including Medicaid coverage. Self-reported completeness ranks in the 25th percentile among Hawaii facilities.

Also known as Hale Hoola Behavioral Health

The verdict

Hilo Medical Center - Hale Hoola Behavioral Health pairs a single documented care modality with broad payment access.

25th pctl.
record completeness in Hawaii
1/5
care modalities on file
3/5
payment channels confirmed
2
population + language groups served

What the SAMHSA Record Shows About Hilo Medical Center

Hilo Medical Center is a substance use & mental health operated by State government in Hilo, Hawaii. The facility's N-SUMHSS record lists 1 primary care modality (residential), which shapes both how treatment is delivered and how intake is scheduled. MAT is not listed in the current record; callers seeking medication-assisted options should verify directly or check the rankings pages for nearby providers that do offer MAT. The full postal address on file is 1190 Waianuenue Avenue, Hilo, HI 96720.

On the services side, the facility self-reports 5 distinct service lines (Co-occurring disorder treatment, Hospital inpatient, Mental health treatment, Substance use treatment, Suicide prevention services), 1 substance or condition category treated (General substance use disorders), and 3 clinical treatment approaches (Abnormal involuntary movement scale, Activity therapy, Integrated Mental and Substance Use Disorder treatment). It serves 2 specific population groups (Seniors, Young adults) with 0 languages of care. Those figures give a rough signal of programmatic breadth, a higher number of approaches and populations usually indicates more structured clinical programming rather than a single-modality operation. Payment-wise, the record confirms Medicaid, Medicare, private insurance, plus 8 specific payment methods enumerated in the survey (Cash or self-payment, Federal military insurance (e.g., TRICARE), Medicaid, Medicare, Private health insurance, State corrections or juvenile justice funds, State mental health agency (or equivalent) funds, State-financed health insurance plan other than Medicaid).

Hilo Medical Center reports 20 attributes across services, populations, payment, and language, in line with the Hawaii statewide median of 25 (88 facilities listed).

Use this page as a starting screen, not a final decision. SAMHSA fields are self-reported by the facility and refreshed on a rolling basis, so wait times, bed availability, current insurance contracts, and staff credentials are best confirmed on a direct intake call to (808) 932-3580. This page is a factual directory summary, not medical advice, clinical endorsement, or a guarantee of admission. For any acute crisis or active substance-use emergency, call the SAMHSA National Helpline at 1-800-662-4357 or the 988 Suicide & Crisis Lifeline before visiting any facility.

Service profile: Hilo Medical Center

How broad this facility's reported program is, by SAMHSA service line.

Service lines
Service lines
5 reported (25% of the typical 20 max)
5
Treatment approaches
Treatment approaches
3 reported (20% of the typical 15 max)
3
Conditions treated
Conditions treated
1 reported (7% of the typical 15 max)
1
Payment options
Payment options
8 reported (67% of the typical 12 max)
8

Counts are self-reported to SAMHSA N-SUMHSS; bar widths are relative to a typical maximum, not a national cap.

How complete is this record, statewide?

Every SAMHSA-listed Hawaii facility is plotted below by its own reported-attribute count. Hilo Medical Center's bucket is highlighted, so you can see exactly where this specific record falls against the full state distribution, not just the single median figure above.

20 reported attributes

Self-reported completeness, all Hawaii SAMHSA facilities

20 25th pctl. higher than 25% of 88 Hawaii facilities

This facility 15 55 every SAMHSA-listed facility in Hawaii, bucketed by value

Each bar is a band; taller bars hold more Hawaii facilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source SAMHSA National Survey of Substance Use and Mental Health Services (N-SUMHSS) · 2026

Services Offered

5

Self-reported on N-SUMHSS

Treatment Approaches

3

1 substance categories

Populations Served

2

0 languages of care

Care-modality coverage (5 modalities tracked)

Reports: residential.

Payment-channel breadth (5 standard channels)

Accepts: Medicaid, Medicare, private insurance.

Contact Information

Address

1190 Waianuenue Avenue, Hilo, HI 96720

Website

www.hhsc.org
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Eligibility & Services Snapshot

Self-reported in Hilo Medical Center's SAMHSA N-SUMHSS record. Always confirm specifics with the facility before relying on any single field.

SAMHSA-reported services, payment options, and program features for Hilo Medical Center.
Category Item Reported
Care Modality Medication-Assisted Treatment (MAT) -
Care Modality Medically Supervised Detox -
Care Modality Outpatient Programs -
Care Modality Residential Treatment Yes
Care Modality Telehealth Available -
Payment Medicaid Yes
Payment Medicare Yes
Payment Private Insurance Yes
Payment Sliding-Fee Scale -
Payment Payment Assistance -

Services Offered

Co-occurring disorder treatmentHospital inpatientMental health treatmentSubstance use treatmentSuicide prevention services

Conditions Treated

General substance use disorders

Treatment Approaches

Abnormal involuntary movement scaleActivity therapyIntegrated Mental and Substance Use Disorder treatment

Populations Served

SeniorsYoung adults

Key Features

Medication-Assisted Treatment (MAT)
Detox Services
Outpatient Programs
Residential Treatment
Telehealth Available

Payment & Insurance

Medicaid
Medicare
Private Insurance
Sliding Fee Scale
Payment Assistance

Accepted Payment Methods

  • • Cash or self-payment
  • • Federal military insurance (e.g., TRICARE)
  • • Medicaid
  • • Medicare
  • • Private health insurance
  • • State corrections or juvenile justice funds
  • • State mental health agency (or equivalent) funds
  • • State-financed health insurance plan other than Medicaid

Frequently Asked Questions

What type of facility is Hilo Medical Center?
Hilo Medical Center is a Substance Use & Mental Health facility operated by State government in Hilo, Hawaii. Its SAMHSA record documents a single documented care modality.
Does Hilo Medical Center offer Medication-Assisted Treatment (MAT)?
Hilo Medical Center does not currently list MAT among its services. MAT combines FDA-approved medications with counseling. Contact the facility directly to verify current service availability, as offerings may change.
What payment and insurance does Hilo Medical Center accept?
Hilo Medical Center accepts: Medicaid, Medicare, private insurance, broad payment access. Additional accepted payment methods include Cash or self-payment, Federal military insurance (e.g., TRICARE), Medicaid.
What services does Hilo Medical Center provide?
Hilo Medical Center offers 5 services including Co-occurring disorder treatment, Hospital inpatient, Mental health treatment, and 2 more. Services are self-reported to SAMHSA and may change. Contact the facility to confirm current availability.
What population groups does Hilo Medical Center serve?
Hilo Medical Center's SAMHSA record lists 2 specific population groups: Seniors, Young adults. If your specific population isn't listed, call the facility directly, since intake staff can often accommodate needs the survey form doesn't capture.
Does Hilo Medical Center offer detox services?
Hilo Medical Center does not currently list detox services. If you need detoxification, ask for a referral or call SAMHSA at 1-800-662-4357 for help finding nearby detox programs.
Is telehealth available at Hilo Medical Center?
Hilo Medical Center does not currently list telehealth options. Contact them directly as many facilities have expanded virtual care offerings. You can reach them at (808) 932-3580.
How do I get started with treatment at Hilo Medical Center?
Contact Hilo Medical Center directly at (808) 932-3580. Ask about intake procedures, wait times, what to bring, and insurance verification. For residential programs, ask about bed availability and length-of-stay expectations. For immediate help, call SAMHSA at 1-800-662-4357.

Every figure on PlainRecovery is rendered directly from SAMHSA's published N-SUMHSS facility data, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these facility listings, or report a data error. Data current as of 2024 N-SUMHSS release.