Substance Use & Mental Health · Chicago, IL

Metropolitan Family Services

Substance Use & Mental Health in Chicago, Illinois, operated by Private non-profit organization. Service and payment details below come directly from the SAMHSA treatment-facility record.

2
Care types listed
No
MAT
Yes
Medicaid
Yes
Telehealth

According to SAMHSA's National Survey of Substance Use and Mental Health Services, Metropolitan Family Services - North Center is a substance use & mental health in Chicago, Illinois, operated by Private non-profit organization. The record documents 2 of 5 tracked care modalities and 5 of 5 payment channels, including Medicaid coverage. Self-reported completeness ranks in the 90th percentile among Illinois facilities.

Also known as North Center

The verdict

Metropolitan Family Services - North Center pairs two documented care modalities with every payment channel SAMHSA tracks.

Top 10%
record completeness in Illinois
2/5
care modalities on file
5/5
payment channels confirmed
14
population + language groups served

What the SAMHSA Record Shows About Metropolitan Family Services

Metropolitan Family Services is a substance use & mental health operated by Private non-profit organization in Chicago, Illinois. The facility's N-SUMHSS record lists 2 primary care modalities (outpatient, telehealth), which shapes both how treatment is delivered and how intake is scheduled. MAT is not listed in the current record; callers seeking medication-assisted options should verify directly or check the rankings pages for nearby providers that do offer MAT. The full postal address on file is 3249 North Central Avenue, Chicago, IL 60634.

On the services side, the facility self-reports 8 distinct service lines (Co-occurring disorder treatment, Cognitive behavioral therapy, Dialectical behavior therapy, Mental health treatment, Outpatient, Substance use treatment, Suicide prevention services, Telehealth), 1 substance or condition category treated (General substance use disorders), and 9 clinical treatment approaches (Abnormal involuntary movement scale, Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Individual psychotherapy, Integrated Mental and Substance Use Disorder treatment, Telemedicine/telehealth therapy). It serves 10 specific population groups (Adolescents, Adults, Persons affected by intimate partner violence, Persons experiencing first-episode psychosis, Persons who have experienced trauma, Persons with PTSD, Persons with co-occurring disorders, Persons with serious mental illness, Seniors, Young adults) with 4 languages of care (Other languages (excluding Spanish), Polish, Sign language services for the deaf and hard of hearing, Spanish). Those figures give a rough signal of programmatic breadth, a higher number of approaches and populations usually indicates more structured clinical programming rather than a single-modality operation. Payment-wise, the record confirms Medicaid, Medicare, private insurance, a sliding-fee scale, payment assistance, plus 11 specific payment methods enumerated in the survey (Cash or self-payment, Community Mental Health Block Grants, County or local government funds, Federal military insurance (e.g., TRICARE), Medicaid, Medicare, Other State funds, Private health insurance, and 3 more).

This record is one of the more thoroughly documented substance use & mental health listings in Illinois: it reports 44 distinct service, population, payment, and language attributes, placing it in the top 10% of 745 facilities statewide (state median: 31). More attributes reported generally means more of your specific questions (payment type, language, care setting) are answered before you call.

Use this page as a starting screen, not a final decision. SAMHSA fields are self-reported by the facility and refreshed on a rolling basis, so wait times, bed availability, current insurance contracts, and staff credentials are best confirmed on a direct intake call to (773) 371-3745. This page is a factual directory summary, not medical advice, clinical endorsement, or a guarantee of admission. For any acute crisis or active substance-use emergency, call the SAMHSA National Helpline at 1-800-662-4357 or the 988 Suicide & Crisis Lifeline before visiting any facility.

Service profile: Metropolitan Family Services

How broad this facility's reported program is, by SAMHSA service line.

Service lines
Service lines
8 reported (40% of the typical 20 max)
8
Treatment approaches
Treatment approaches
9 reported (60% of the typical 15 max)
9
Conditions treated
Conditions treated
1 reported (7% of the typical 15 max)
1
Payment options
Payment options
11 reported (92% of the typical 12 max)
11

Counts are self-reported to SAMHSA N-SUMHSS; bar widths are relative to a typical maximum, not a national cap.

How complete is this record, statewide?

Every SAMHSA-listed Illinois facility is plotted below by its own reported-attribute count. Metropolitan Family Services's bucket is highlighted, so you can see exactly where this specific record falls against the full state distribution, not just the single median figure above.

44 reported attributes

Self-reported completeness, all Illinois SAMHSA facilities

44 Top 10% higher than 90% of 745 Illinois facilities

This facility 5 65 every SAMHSA-listed facility in Illinois, bucketed by value

Each bar is a band; taller bars hold more Illinois facilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source SAMHSA National Survey of Substance Use and Mental Health Services (N-SUMHSS) · 2026

Substance Use & Mental Health's Medicaid acceptance rate

Of Illinois's 96 substance use & mental health facilities, 71% accept Medicaid, below the Illinois statewide average of 75% (all facility types). Metropolitan Family Services itself is one of them.

Substance Use & Mental Health facilities in Illinois, Medicaid acceptance rate

0%100%Illinois avg75%71%
Substance Use & Mental Health facilities in Illinois, Medicaid acceptance rate

Services Offered

8

Self-reported on N-SUMHSS

Treatment Approaches

9

1 substance categories

Populations Served

10

4 languages of care

Care-modality coverage (5 modalities tracked)

Reports: outpatient, telehealth.

Payment-channel breadth (5 standard channels)

Accepts: Medicaid, Medicare, private insurance, a sliding-fee scale, payment assistance.

Contact Information

Address

3249 North Central Avenue, Chicago, IL 60634

Intake Phone

(773) 371-3745
Call Now

Eligibility & Services Snapshot

Self-reported in Metropolitan Family Services's SAMHSA N-SUMHSS record. Always confirm specifics with the facility before relying on any single field.

SAMHSA-reported services, payment options, and program features for Metropolitan Family Services.
Category Item Reported
Care Modality Medication-Assisted Treatment (MAT) -
Care Modality Medically Supervised Detox -
Care Modality Outpatient Programs Yes
Care Modality Residential Treatment -
Care Modality Telehealth Available Yes
Payment Medicaid Yes
Payment Medicare Yes
Payment Private Insurance Yes
Payment Sliding-Fee Scale Yes
Payment Payment Assistance Yes

Services Offered

Co-occurring disorder treatmentCognitive behavioral therapyDialectical behavior therapyMental health treatmentOutpatientSubstance use treatmentSuicide prevention servicesTelehealth

Conditions Treated

General substance use disorders

Treatment Approaches

Abnormal involuntary movement scaleActivity therapyCognitive behavioral therapyCouples/family therapyDialectical behavior therapyGroup therapyIndividual psychotherapyIntegrated Mental and Substance Use Disorder treatmentTelemedicine/telehealth therapy

Populations Served

AdolescentsAdultsPersons affected by intimate partner violencePersons experiencing first-episode psychosisPersons who have experienced traumaPersons with PTSDPersons with co-occurring disordersPersons with serious mental illnessSeniorsYoung adults

Languages

Other languages (excluding Spanish)PolishSign language services for the deaf and hard of hearingSpanish

Key Features

Medication-Assisted Treatment (MAT)
Detox Services
Outpatient Programs
Residential Treatment
Telehealth Available

Payment & Insurance

Medicaid
Medicare
Private Insurance
Sliding Fee Scale
Payment Assistance

Accepted Payment Methods

  • • Cash or self-payment
  • • Community Mental Health Block Grants
  • • County or local government funds
  • • Federal military insurance (e.g., TRICARE)
  • • Medicaid
  • • Medicare
  • • Other State funds
  • • Private health insurance
  • • State mental health agency (or equivalent) funds
  • • State welfare or child and family services funds
  • • State-financed health insurance plan other than Medicaid

Frequently Asked Questions

What type of facility is Metropolitan Family Services?
Metropolitan Family Services is a Substance Use & Mental Health facility operated by Private non-profit organization in Chicago, Illinois. Its SAMHSA record documents two documented care modalities.
Does Metropolitan Family Services offer Medication-Assisted Treatment (MAT)?
Metropolitan Family Services does not currently list MAT among its services. MAT combines FDA-approved medications with counseling. Contact the facility directly to verify current service availability, as offerings may change.
What payment and insurance does Metropolitan Family Services accept?
Metropolitan Family Services accepts: Medicaid, Medicare, private insurance, sliding fee scale, payment assistance, every payment channel SAMHSA tracks. Additional accepted payment methods include Cash or self-payment, Community Mental Health Block Grants, County or local government funds.
What services does Metropolitan Family Services provide?
Metropolitan Family Services offers 8 services including Co-occurring disorder treatment, Cognitive behavioral therapy, Dialectical behavior therapy, and 5 more. Services are self-reported to SAMHSA and may change. Contact the facility to confirm current availability.
What population groups does Metropolitan Family Services serve?
Metropolitan Family Services's SAMHSA record lists 10 specific population groups: Adolescents, Adults, Persons affected by intimate partner violence, Persons experiencing first-episode psychosis, Persons who have experienced trauma, Persons with PTSD, and 4 more. If your specific population isn't listed, call the facility directly, since intake staff can often accommodate needs the survey form doesn't capture.
What languages are supported at Metropolitan Family Services?
Metropolitan Family Services reports care available in 4 languages: Other languages (excluding Spanish), Polish, Sign language services for the deaf and hard of hearing, Spanish. Language support can change with staffing, so confirm your specific language need when you call.
Does Metropolitan Family Services offer detox services?
Metropolitan Family Services does not currently list detox services. If you need detoxification, ask for a referral or call SAMHSA at 1-800-662-4357 for help finding nearby detox programs.
Is telehealth available at Metropolitan Family Services?
Yes, Metropolitan Family Services offers telehealth services, allowing you to receive treatment remotely. This can include virtual counseling sessions, medication management, and ongoing support.
How do I get started with treatment at Metropolitan Family Services?
Contact Metropolitan Family Services directly at their intake line: (773) 371-3745. Ask about intake procedures, wait times, what to bring, and insurance verification. For immediate help, call SAMHSA at 1-800-662-4357.

Every figure on PlainRecovery is rendered directly from SAMHSA's published N-SUMHSS facility data, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these facility listings, or report a data error. Data current as of 2024 N-SUMHSS release.