Substance Use Treatment · Cleveland, OH

New Directions Inc

Substance Use Treatment in Cleveland, Ohio, operated by Private non-profit organization. Service and payment details below come directly from the SAMHSA treatment-facility record.

4
Care types listed
Yes
MAT
Yes
Medicaid
Yes
Telehealth

According to SAMHSA's National Survey of Substance Use and Mental Health Services, New Directions Inc is a substance use treatment in Cleveland, Ohio, operated by Private non-profit organization. The record documents 3 of 5 tracked care modalities and 4 of 5 payment channels, including Medication-Assisted Treatment and Medicaid coverage. Self-reported completeness ranks in the 84th percentile among Ohio facilities.

The verdict

New Directions Inc pairs broad, multi-modality care with broad payment access.

84th pctl.
record completeness in Ohio
3/5
care modalities on file
4/5
payment channels confirmed
6
population + language groups served

What the SAMHSA Record Shows About New Directions Inc

New Directions Inc is a substance use treatment operated by Private non-profit organization in Cleveland, Ohio. The facility's N-SUMHSS record lists 3 primary care modalities (residential, outpatient, telehealth), which shapes both how treatment is delivered and how intake is scheduled. Medication-Assisted Treatment (MAT) is reported as available, meaning FDA-approved medications such as methadone, buprenorphine, or naltrexone may be combined with counseling for opioid or alcohol use disorder. The full postal address on file is 30800 Chagrin Boulevard, Cleveland, OH 44124.

On the services side, the facility self-reports 15 distinct service lines (12-step facilitation, Co-occurring disorder treatment, Cognitive behavioral therapy, Intensive outpatient, Medication-assisted treatment (MAT), Mental health services, Motivational interviewing, Outpatient, Partial hospitalization / day treatment, Residential, Substance use treatment, Suicide prevention services, Telehealth, Transitional housing / sober living, and 1 more), 3 substance or condition categories treated (Alcohol, General substance use disorders, Opioids), and 11 clinical treatment approaches (12-step facilitation, Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Matrix Model, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling). It serves 5 specific population groups (Adolescents, Adults, Persons who have experienced trauma, Persons with co-occurring disorders, Young adults) with 1 language of care (Sign language services for the deaf and hard of hearing). Those figures give a rough signal of programmatic breadth, a higher number of approaches and populations usually indicates more structured clinical programming rather than a single-modality operation. Payment-wise, the record confirms Medicaid, private insurance, a sliding-fee scale, payment assistance, plus 6 specific payment methods enumerated in the survey (Cash or self-payment, Federal, or any government funding for substance use treatment programs, Medicaid, Private health insurance, SAMHSA funding/block grants, State-financed health insurance plan other than Medicaid).

This record is one of the more thoroughly documented substance use treatment listings in Ohio: it reports 42 distinct service, population, payment, and language attributes, placing it in the top 16% of 855 facilities statewide (state median: 33). More attributes reported generally means more of your specific questions (payment type, language, care setting) are answered before you call.

Use this page as a starting screen, not a final decision. SAMHSA fields are self-reported by the facility and refreshed on a rolling basis, so wait times, bed availability, current insurance contracts, and staff credentials are best confirmed on a direct intake call to (216) 591-0324169. This page is a factual directory summary, not medical advice, clinical endorsement, or a guarantee of admission. For any acute crisis or active substance-use emergency, call the SAMHSA National Helpline at 1-800-662-4357 or the 988 Suicide & Crisis Lifeline before visiting any facility.

Service profile: New Directions Inc

How broad this facility's reported program is, by SAMHSA service line.

Service lines
Service lines
15 reported (75% of the typical 20 max)
15
Treatment approaches
Treatment approaches
11 reported (73% of the typical 15 max)
11
Conditions treated
Conditions treated
3 reported (20% of the typical 15 max)
3
Payment options
Payment options
6 reported (50% of the typical 12 max)
6

Counts are self-reported to SAMHSA N-SUMHSS; bar widths are relative to a typical maximum, not a national cap.

How complete is this record, statewide?

Every SAMHSA-listed Ohio facility is plotted below by its own reported-attribute count. New Directions Inc's bucket is highlighted, so you can see exactly where this specific record falls against the full state distribution, not just the single median figure above.

42 reported attributes

Self-reported completeness, all Ohio SAMHSA facilities

42 84th pctl. higher than 84% of 855 Ohio facilities

This facility 10 60 every SAMHSA-listed facility in Ohio, bucketed by value

Each bar is a band; taller bars hold more Ohio facilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source SAMHSA National Survey of Substance Use and Mental Health Services (N-SUMHSS) · 2026

Substance Use Treatment's Medicaid acceptance rate

Of Ohio's 477 substance use treatment facilities, 96% accept Medicaid, at or above the Ohio statewide average of 96% (all facility types). New Directions Inc itself is one of them.

Substance Use Treatment facilities in Ohio, Medicaid acceptance rate

0%100%Ohio avg96%96%
Substance Use Treatment facilities in Ohio, Medicaid acceptance rate

Services Offered

15

Self-reported on N-SUMHSS

Treatment Approaches

11

3 substance categories

Populations Served

5

1 language of care

Care-modality coverage (5 modalities tracked)

Reports: residential, outpatient, telehealth.

Payment-channel breadth (5 standard channels)

Accepts: Medicaid, private insurance, a sliding-fee scale, payment assistance.

Contact Information

Address

30800 Chagrin Boulevard, Cleveland, OH 44124

Intake Phone

(216) 591-0324169
Call Now

Eligibility & Services Snapshot

Self-reported in New Directions Inc's SAMHSA N-SUMHSS record. Always confirm specifics with the facility before relying on any single field.

SAMHSA-reported services, payment options, and program features for New Directions Inc.
Category Item Reported
Care Modality Medication-Assisted Treatment (MAT) Yes
Care Modality Medically Supervised Detox -
Care Modality Outpatient Programs Yes
Care Modality Residential Treatment Yes
Care Modality Telehealth Available Yes
Payment Medicaid Yes
Payment Medicare -
Payment Private Insurance Yes
Payment Sliding-Fee Scale Yes
Payment Payment Assistance Yes

Services Offered

12-step facilitationCo-occurring disorder treatmentCognitive behavioral therapyIntensive outpatientMedication-assisted treatment (MAT)Mental health servicesMotivational interviewingOutpatientPartial hospitalization / day treatmentResidentialSubstance use treatmentSuicide prevention servicesTelehealthTransitional housing / sober livingTrauma-informed care

Conditions Treated

AlcoholGeneral substance use disordersOpioids

Treatment Approaches

12-step facilitationAnger managementBrief interventionCognitive behavioral therapyContingency management/motivational incentivesMatrix ModelMotivational interviewingRelapse preventionSubstance use disorder counselingTelemedicine/telehealth therapyTrauma-related counseling

Populations Served

AdolescentsAdultsPersons who have experienced traumaPersons with co-occurring disordersYoung adults

Languages

Sign language services for the deaf and hard of hearing

Key Features

Medication-Assisted Treatment (MAT)
Detox Services
Outpatient Programs
Residential Treatment
Telehealth Available

Payment & Insurance

Medicaid
Medicare
Private Insurance
Sliding Fee Scale
Payment Assistance

Accepted Payment Methods

  • • Cash or self-payment
  • • Federal, or any government funding for substance use treatment programs
  • • Medicaid
  • • Private health insurance
  • • SAMHSA funding/block grants
  • • State-financed health insurance plan other than Medicaid

Frequently Asked Questions

What type of facility is New Directions Inc?
New Directions Inc is a Substance Use Treatment facility operated by Private non-profit organization in Cleveland, Ohio. Its SAMHSA record documents broad, multi-modality care.
Does New Directions Inc offer Medication-Assisted Treatment (MAT)?
Yes, New Directions Inc offers MAT (Medication-Assisted Treatment), which uses FDA-approved medications combined with counseling and behavioral therapies to treat substance use disorders.
What payment and insurance does New Directions Inc accept?
New Directions Inc accepts: Medicaid, private insurance, sliding fee scale, payment assistance, broad payment access. Additional accepted payment methods include Cash or self-payment, Federal, or any government funding for substance use treatment programs, Medicaid.
What services does New Directions Inc provide?
New Directions Inc offers 15 services including 12-step facilitation, Co-occurring disorder treatment, Cognitive behavioral therapy, and 12 more. Services are self-reported to SAMHSA and may change. Contact the facility to confirm current availability.
What population groups does New Directions Inc serve?
New Directions Inc's SAMHSA record lists 5 specific population groups: Adolescents, Adults, Persons who have experienced trauma, Persons with co-occurring disorders, Young adults. If your specific population isn't listed, call the facility directly, since intake staff can often accommodate needs the survey form doesn't capture.
What languages are supported at New Directions Inc?
New Directions Inc reports care available in 1 language: Sign language services for the deaf and hard of hearing. Language support can change with staffing, so confirm your specific language need when you call.
Does New Directions Inc offer detox services?
New Directions Inc does not currently list detox services. If you need detoxification, ask for a referral or call SAMHSA at 1-800-662-4357 for help finding nearby detox programs.
Is telehealth available at New Directions Inc?
Yes, New Directions Inc offers telehealth services, allowing you to receive treatment remotely. This can include virtual counseling sessions, medication management, and ongoing support.
How do I get started with treatment at New Directions Inc?
Contact New Directions Inc directly at their intake line: (216) 591-0324169. Ask about intake procedures, wait times, what to bring, and insurance verification. For residential programs, ask about bed availability and length-of-stay expectations. For immediate help, call SAMHSA at 1-800-662-4357.

Every figure on PlainRecovery is rendered directly from SAMHSA's published N-SUMHSS facility data, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these facility listings, or report a data error. Data current as of 2024 N-SUMHSS release.