Mental Health Treatment · Wilmington, NC

Novant Health New Hanover

Mental Health Treatment in Wilmington, North Carolina, operated by Private non-profit organization. Service and payment details below come directly from the SAMHSA treatment-facility record.

1
Care types listed
No
MAT
Yes
Medicaid
No
Telehealth

According to SAMHSA's National Survey of Substance Use and Mental Health Services, Novant Health New Hanover - Regional Medical Center is a mental health treatment in Wilmington, North Carolina, operated by Private non-profit organization. The record documents 1 of 5 tracked care modalities and 3 of 5 payment channels, including Medicaid coverage. Self-reported completeness ranks in the 24th percentile among North Carolina facilities.

Also known as Regional Medical Center

The verdict

Novant Health New Hanover - Regional Medical Center pairs a single documented care modality with broad payment access.

24th pctl.
record completeness in North Carolina
1/5
care modalities on file
3/5
payment channels confirmed
2
population + language groups served

What the SAMHSA Record Shows About Novant Health New Hanover

Novant Health New Hanover is a mental health treatment operated by Private non-profit organization in Wilmington, North Carolina. The facility's N-SUMHSS record lists 1 primary care modality (residential), which shapes both how treatment is delivered and how intake is scheduled. MAT is not listed in the current record; callers seeking medication-assisted options should verify directly or check the rankings pages for nearby providers that do offer MAT. The full postal address on file is 2131 South 17th Street, Wilmington, NC 28401.

On the services side, the facility self-reports 4 distinct service lines (Co-occurring disorder treatment, Cognitive behavioral therapy, Hospital inpatient, Mental health treatment), 0 substance or condition categories treated, and 7 clinical treatment approaches (Abnormal involuntary movement scale, Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Electroconvulsive therapy, Group therapy, Individual psychotherapy). It serves 2 specific population groups (Seniors, Young adults) with 0 languages of care. Those figures give a rough signal of programmatic breadth, a higher number of approaches and populations usually indicates more structured clinical programming rather than a single-modality operation. Payment-wise, the record confirms Medicaid, Medicare, private insurance, plus 10 specific payment methods enumerated in the survey (Cash or self-payment, Community Mental Health Block Grants, Federal military insurance (e.g., TRICARE), IHS/Tribal/Urban (ITU) funds, Medicaid, Medicare, Private health insurance, State mental health agency (or equivalent) funds, and 2 more).

Novant Health New Hanover reports 24 attributes across services, populations, payment, and language, in line with the North Carolina statewide median of 31 (521 facilities listed).

Use this page as a starting screen, not a final decision. SAMHSA fields are self-reported by the facility and refreshed on a rolling basis, so wait times, bed availability, current insurance contracts, and staff credentials are best confirmed on a direct intake call to (910) 815-5625. This page is a factual directory summary, not medical advice, clinical endorsement, or a guarantee of admission. For any acute crisis or active substance-use emergency, call the SAMHSA National Helpline at 1-800-662-4357 or the 988 Suicide & Crisis Lifeline before visiting any facility.

Service profile: Novant Health New Hanover

How broad this facility's reported program is, by SAMHSA service line.

Service lines
Service lines
4 reported (20% of the typical 20 max)
4
Treatment approaches
Treatment approaches
7 reported (47% of the typical 15 max)
7
Conditions treated
Conditions treated
0 reported (0% of the typical 15 max)
0
Payment options
Payment options
10 reported (83% of the typical 12 max)
10

Counts are self-reported to SAMHSA N-SUMHSS; bar widths are relative to a typical maximum, not a national cap.

How complete is this record, statewide?

Every SAMHSA-listed North Carolina facility is plotted below by its own reported-attribute count. Novant Health New Hanover's bucket is highlighted, so you can see exactly where this specific record falls against the full state distribution, not just the single median figure above.

24 reported attributes

Self-reported completeness, all North Carolina SAMHSA facilities

24 24th pctl. higher than 24% of 521 North Carolina facilities

This facility 5 65 every SAMHSA-listed facility in North Carolina, bucketed by value

Each bar is a band; taller bars hold more North Carolina facilities. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source SAMHSA National Survey of Substance Use and Mental Health Services (N-SUMHSS) · 2026

Mental Health Treatment's Medicaid acceptance rate

Of North Carolina's 52 mental health treatment facilities, 96% accept Medicaid, at or above the North Carolina statewide average of 81% (all facility types). Novant Health New Hanover itself is one of them.

Mental Health Treatment facilities in North Carolina, Medicaid acceptance rate

0%100%North Carolina avg81%96%
Mental Health Treatment facilities in North Carolina, Medicaid acceptance rate

Services Offered

4

Self-reported on N-SUMHSS

Treatment Approaches

7

0 substance categories

Populations Served

2

0 languages of care

Care-modality coverage (5 modalities tracked)

Reports: residential.

Payment-channel breadth (5 standard channels)

Accepts: Medicaid, Medicare, private insurance.

Contact Information

Address

2131 South 17th Street, Wilmington, NC 28401

Intake Phone

(910) 815-5625
Call Now

Eligibility & Services Snapshot

Self-reported in Novant Health New Hanover's SAMHSA N-SUMHSS record. Always confirm specifics with the facility before relying on any single field.

SAMHSA-reported services, payment options, and program features for Novant Health New Hanover.
Category Item Reported
Care Modality Medication-Assisted Treatment (MAT) -
Care Modality Medically Supervised Detox -
Care Modality Outpatient Programs -
Care Modality Residential Treatment Yes
Care Modality Telehealth Available -
Payment Medicaid Yes
Payment Medicare Yes
Payment Private Insurance Yes
Payment Sliding-Fee Scale -
Payment Payment Assistance -

Services Offered

Co-occurring disorder treatmentCognitive behavioral therapyHospital inpatientMental health treatment

Treatment Approaches

Abnormal involuntary movement scaleActivity therapyCognitive behavioral therapyCouples/family therapyElectroconvulsive therapyGroup therapyIndividual psychotherapy

Populations Served

SeniorsYoung adults

Key Features

Medication-Assisted Treatment (MAT)
Detox Services
Outpatient Programs
Residential Treatment
Telehealth Available

Payment & Insurance

Medicaid
Medicare
Private Insurance
Sliding Fee Scale
Payment Assistance

Accepted Payment Methods

  • • Cash or self-payment
  • • Community Mental Health Block Grants
  • • Federal military insurance (e.g., TRICARE)
  • • IHS/Tribal/Urban (ITU) funds
  • • Medicaid
  • • Medicare
  • • Private health insurance
  • • State mental health agency (or equivalent) funds
  • • State-financed health insurance plan other than Medicaid
  • • U.S. Department of VA funds

Frequently Asked Questions

What type of facility is Novant Health New Hanover?
Novant Health New Hanover is a Mental Health Treatment facility operated by Private non-profit organization in Wilmington, North Carolina. Its SAMHSA record documents a single documented care modality.
Does Novant Health New Hanover offer Medication-Assisted Treatment (MAT)?
Novant Health New Hanover does not currently list MAT among its services. MAT combines FDA-approved medications with counseling. Contact the facility directly to verify current service availability, as offerings may change.
What payment and insurance does Novant Health New Hanover accept?
Novant Health New Hanover accepts: Medicaid, Medicare, private insurance, broad payment access. Additional accepted payment methods include Cash or self-payment, Community Mental Health Block Grants, Federal military insurance (e.g., TRICARE).
What services does Novant Health New Hanover provide?
Novant Health New Hanover offers 4 services including Co-occurring disorder treatment, Cognitive behavioral therapy, Hospital inpatient, and 1 more. Services are self-reported to SAMHSA and may change. Contact the facility to confirm current availability.
What population groups does Novant Health New Hanover serve?
Novant Health New Hanover's SAMHSA record lists 2 specific population groups: Seniors, Young adults. If your specific population isn't listed, call the facility directly, since intake staff can often accommodate needs the survey form doesn't capture.
Does Novant Health New Hanover offer detox services?
Novant Health New Hanover does not currently list detox services. If you need detoxification, ask for a referral or call SAMHSA at 1-800-662-4357 for help finding nearby detox programs.
Is telehealth available at Novant Health New Hanover?
Novant Health New Hanover does not currently list telehealth options. Contact them directly as many facilities have expanded virtual care offerings. You can reach them at (910) 342-3494.
How do I get started with treatment at Novant Health New Hanover?
Contact Novant Health New Hanover directly at their intake line: (910) 815-5625. Ask about intake procedures, wait times, what to bring, and insurance verification. For residential programs, ask about bed availability and length-of-stay expectations. For immediate help, call SAMHSA at 1-800-662-4357.

Every figure on PlainRecovery is rendered directly from SAMHSA's published N-SUMHSS facility data, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these facility listings, or report a data error. Data current as of 2024 N-SUMHSS release.