Reliable Health Services

What the SAMHSA Record Shows About Reliable Health Services

Reliable Health Services is a substance use treatment operated by Private for-profit organization in Durham, North Carolina. The facility's N-SUMHSS record lists 2 primary care modalities (outpatient, telehealth), which shapes both how treatment is delivered and how intake is scheduled. Medication-Assisted Treatment (MAT) is reported as available, meaning FDA-approved medications such as methadone, buprenorphine, or naltrexone may be combined with counseling for opioid or alcohol use disorder. The full postal address on file is 4819 Emperor Boulevard, Suite 423, Durham, NC 27703.

On the services side, the facility self-reports 13 distinct service lines (12-step facilitation, Co-occurring disorder treatment, Cognitive behavioral therapy, Intensive outpatient, Medication-assisted treatment (MAT), Mental health services, Motivational interviewing, Outpatient, Partial hospitalization / day treatment, Substance use treatment, Suicide prevention services, Telehealth, Trauma-informed care), 3 substance or condition categories treated (Alcohol, General substance use disorders, Opioids), and 12 clinical treatment approaches (12-step facilitation, Anger management, Brief intervention, Cognitive behavioral therapy, Community reinforcement plus vouchers, Contingency management/motivational incentives, Matrix Model, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Telemedicine/telehealth therapy, Trauma-related counseling). It serves 14 specific population groups (Active duty military, Justice-involved individuals, Men, Military families, Persons affected by intimate partner violence, Persons who have experienced sexual abuse, Persons who have experienced trauma, Persons with DUI/DWI, Persons with HIV/AIDS, Persons with co-occurring disorders, Persons with co-occurring pain, Pregnant or postpartum individuals, Veterans, Women) with 0 languages of care. Those figures give a rough signal of programmatic breadth, a higher number of approaches and populations usually indicates more structured clinical programming rather than a single-modality operation. Payment-wise, the record confirms Medicaid, Medicare, private insurance, a sliding-fee scale, payment assistance, plus 6 specific payment methods enumerated in the survey (Cash or self-payment, Federal military insurance (e.g., TRICARE), Medicaid, Medicare, Private health insurance, State-financed health insurance plan other than Medicaid).

This record is one of the more thoroughly documented substance use treatment listings in North Carolina: it reports 49 distinct service, population, payment, and language attributes, placing it in the top 3% of 521 facilities statewide (state median: 31). More attributes reported generally means more of your specific questions (payment type, language, care setting) are answered before you call.

Use this page as a starting screen, not a final decision. SAMHSA fields are self-reported by the facility and refreshed on a rolling basis, so wait times, bed availability, current insurance contracts, and staff credentials are best confirmed on a direct intake call to (919) 596-94791. This page is a factual directory summary, not medical advice, clinical endorsement, or a guarantee of admission. For any acute crisis or active substance-use emergency, call the SAMHSA National Helpline at 1-800-662-4357 or the 988 Suicide & Crisis Lifeline before visiting any facility.

Extended Profile: How Reliable Health Services Compares Locally

Reliable Health Services's SAMHSA record is unusually complete: 49 reported attributes places it at rank #16 of 521 North Carolina facilities by self-reported completeness (top 3%). Narrowed to just Durham, it ranks #1 of 20 local facilities on the same measure, a comparison the statewide figure alone can't show since a facility can be a state-wide standout while being one of several similarly detailed programs in its own city, or vice versa.

A high self-reported-completeness rank is not a clinical quality signal, SAMHSA does not audit or verify the survey responses facilities submit. It does mean this specific record answers more of the practical questions (which populations, which languages, which payment types) before you have to call and ask.